Mads Andersen joins us and takes us through the fact that folks see Denmark as ahead in terms of digitalization. However as the Head of RPA for the City of Copenhagen he knows that there are silos in the public sectors legacy systems. His job is to ensure that the data is found in each silo and combined to expedite horizontal integration as well as engage RPA as the next tool in the box to be more digitized than today. To become more efficient and create more value out of the work which the City of Copenhagen does. 

When the City began the automation journey at the end of 2015- they didn’t have anything in place- they started from scratch. As a municipality, Mads understands a key benefit of RPA being its cost. He says that he and his team can fail fast and of course succeed quickly.