Mar 20, 2018
With 30 years and change of experience in financial services Nigel Trout feels that he must have learned something. He notes the fact that the bigger banks continue to try to find solutions in technology while the upstart fintech’s continue to search for scope and scale. While working at HSBC the focus was on the cost reduction side so Nigel and the team had to really streamline operations which led him to a focus on the technologies which could most readily accomplish that goal. He's looked at disruptive and exponential technologies including machine learning which showcases the opportunity to offer better service to the customer.