Corey Evans joins us and discusses his work as an assurance team lead at the Deer Park manufacturing site. He sees his job as exposing reality. He notes that he’s getting key stakeholders the information that they need to know to make adjustments moving forward. His job is to ensure that the dashboard the leader receives isn’t just green, but to dig into what’s happening with the front line worker or process performer. He says that data driven decision making is the best way to drive improvement and performance. As the man in the middle he’s adding art to the science of process excellence. Asking questions that aren’t necessarily on the dashboard and ensuring the answers get up the chain of command is the true key.