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Aug 15, 2017

Recorded at the Nordic RPA & AI Summit, Mattias Fras joins us and shares that when Nordea was looking at internal BPO- at the time they were performing a pre study and identifying a pilot- robotics came on the radar. They looked at it, did a few proof of concepts and realized that the scope was more or less...


Aug 8, 2017

Mads Andersen joins us and takes us through the fact that folks see Denmark as ahead in terms of digitalization. However as the Head of RPA for the City of Copenhagen he knows that there are silos in the public sectors legacy systems. His job is to ensure that the data is found in each silo and combined to...


Aug 1, 2017

John Hopkins joins us and discusses global services process ownership. He’s decidedly from the centralized point of view. John notes that if he were starting a multi-national, global entity today, he would start by defining and assigning global services process roles and make it universally unilateral across...


Jul 25, 2017

Stig Peterson joins us and shares what he’s doing with automation. He notes that he started as most do- with a proof of concept. He took the initiative to do it and tested technology to understand how it could work in Topdanmark’s environment. Stig quickly saw  success, so much so that he established a team which is...


Jul 18, 2017

Jean Francois Gagne joins us and shares what AI is doing for Fortune 500 companies, start-ups and everyone in between. He says that no matter the size of the team, you need to involve multiple groups in the process of understanding what AI can do for you in continuous improvement.  We draw a parallel to the...