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Sep 24, 2019

Steve Kato-Spyrou is the UX manager at John Lewis. He joins us at the Omnichannel Forum to discuss organizational change. Today’s consumer involves so many touchpoints it takes a corporation a collaborative way of thinking to reach them in an effective way. In order to get everyone on board from the top down, Steve...


Sep 17, 2019

Deepak Subbarao joins us and shares why what he does inspires him, "I have this fascinating job of trying to understand how you add value to the business, but at the same time help them jump into the next wave of technologies. So what does it mean practically, right? So we've already gone through let's say...


Sep 10, 2019

Edda Blumenstein is a Ph.D. researcher at Leeds University. In this episode, she discusses her efforts to “…identify how honest retailers are supposed to survive in this dynamic environment that is constantly changing at a speed never seen before. I'm looking at how they can actually develop capabilities to do...