Nov 7, 2017
Recorded at the OPEX Summit in San Diego, Russell Ollie joins us with global career experience working for eBay, Microsoft and GM among others - and shares lessons learned along the way. He contends that there’s no true difference between the terms Operational Excellence or Business Transformation. In terms of context- in the programs which Russell’s managed or rebuilt the goal has been continuous improvement with an innovation component which used to be designed for six sigma, but now is seen as design thinking. Add that all up and add strategy execution- which involves deployment of strategy in a way that is meaningful for all levels of the enterprise - and right there you’ve got a good idea of what he’s been up to for the past couple of decades.