Aug 29, 2017
The global head of AI for Prudential Michael Natusch joins us from the Nordic RPA & AI Summit and shares his thoughts on the profound myths that abound and affect the way that global corporate executives think about AI. Michael sees the major advances in AI which will change not just what we do in 2017 but how we...
Aug 22, 2017
Recorded at the Nordic RPA & AI Summit in Stockholm, London School of Economics Professor Leslie Wilcox joins us and shares that through an early career in IT consultancy in the 1970’s, he and his clients learned a lot about getting IT into the business- so much so that he simply sees the onset of Robotic...
Aug 15, 2017
Recorded at the Nordic RPA & AI Summit, Mattias Fras joins us and shares that when Nordea was looking at internal BPO- at the time they were performing a pre study and identifying a pilot- robotics came on the radar. They looked at it, did a few proof of concepts and realized that the scope was more or less...
Aug 8, 2017
Aug 1, 2017
John Hopkins joins us and discusses global services process ownership. He’s decidedly from the centralized point of view. John notes that if he were starting a multi-national, global entity today, he would start by defining and assigning global services process roles and make it universally unilateral across...