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Aug 15, 2017

Recorded at the Nordic RPA & AI Summit, Mattias Fras joins us and shares that when Nordea was looking at internal BPO- at the time they were performing a pre study and identifying a pilot- robotics came on the radar. They looked at it, did a few proof of concepts and realized that the scope was more or less...


Aug 8, 2017

Mads Andersen joins us and takes us through the fact that folks see Denmark as ahead in terms of digitalization. However as the Head of RPA for the City of Copenhagen he knows that there are silos in the public sectors legacy systems. His job is to ensure that the data is found in each silo and combined to...


Aug 1, 2017

John Hopkins joins us and discusses global services process ownership. He’s decidedly from the centralized point of view. John notes that if he were starting a multi-national, global entity today, he would start by defining and assigning global services process roles and make it universally unilateral across...