Jun 26, 2018
Jun 19, 2018
Jun 12, 2018
Global Head of Process Excellence at Uber, Martin Rowlson joins us from PEX Europe where he shares that the region comprises 20% of the volume for the organization but 70% of the complexity. Based on the pace of change within the industry and the rate of growth at his organization, Martin's goal is to identify...
Jun 5, 2018
From Allied Irish Banks, Head of Process Improvement and Customer Services Lorraine Duffy joins us to take us through the two-and-a-half year brand reinvention of everything from the operations manufacturing side through customer services with an ambition to support and serve customers digitally. The output was going...