Oct 24, 2017
Irena Stropnik Director and Team Lead for Optimization for Scotia Bank joins and shares that Her primary focus is around Lean. When she thinks about optimization she says it’s focusing on sizing the organization correctly, ensuring that the enterprise is working efficiently, delivering value to customers and of course constantly thinking about continuous improvement. While Irena says that Lean isn’t about technology, she and the team work closely with internal and external technology partners as digitalization and robotics are big parts of the efficiency solution. She did initially need to turn things upside down, a role for which she was well suited as she was coming from shared services. And she was perfectly suited for shared services as she was displaced from her very first position shortly after her start.